7 Great Reasons to use The Missing Link
In a very misunderstood industry, The Missing Link are a unique generation of Telesales Consultants who deliver targeted lead generation, appointment setting and sales revenues for growing businesses in the UK.
Established in 2004, The Missing Link is a team of highly dedicated and qualified individuals who offer a bespoke service to provide profitable results for all our clients.
With over 35 years of combined experience we are confident that through key planning, on site training and a highly productive briefing process we can quickly and effectively develop a deep understanding of your target market and become an immediate extension of your sales force.
With your own dedicated Account Manager you can have complete peace of mind that your projects will be completed with the same care and attention to detail that you would apply yourself and equally as important, you’ll enjoy responses that are consistently higher than the industry average.
Choosing the correctly trained and motivated team of telemarketers isn’t just important it’s essential, as we’re a professional business to business telemarketing organisation and not a call centre you can be assured that you’ll have the right consultants representing you and your organisation, providing detailed analyses that not only track and record each and every important detail but makes it highly visible for reporting and measuring purposes.
As part of your team, we pride ourselves in adding instant years of experience to negotiate the very best route through often troublesome “gatekeepers” and deliver your sales message and proposition to more of your key decision makers.
Our team consists only of experienced telesales operators who have been handpicked and headhunted for their superior telemarketing skills. We believe in having small specialist teams of outstanding telesales operators rather than a large team of average telesales staff and deliver our results through expertise, not by burning through high volumes of data.
All of our telemarketing operators receive continual training by highly recognised sales and telemarketing professionals, and it's precisely this focus and investment within our telemarketing department that makes us one of the most successful telesales companies within the UK.
At this level, the costs of recruiting and training your own in-house sales team becomes very costly indeed and this is why our clients choose to stay with us time and time again. As your personal Sales Team we work to suit your hours, we never ask for holiday and we never call in sick!
All too often we see numerous telesales agencies spring up overnight only to fall at the first hurdle due to the lack of experience and the right specialist teams, giving the whole industry a poor image.
Our operators are Account Managers, responsible for managing their own individual telemarketing campaigns. They are ‘seasoned’ telemarketers with in-depth commercial experience that is complemented by a non-scripted, natural conversational style, which means your proposition will be articulated in a way that generates a sustainable level of qualified opportunities, appointments and leads that continuously exceed industry response rates.
Account Managers meet with their clients for a full day of training to completely understand their product, prepare statements of work and deliver the sales leads, appointment settings or sales required and regularly communicating with clients on the progress of their telemarketing campaign.
The Missing Link will aim to match and exceed your expectations and provide a complete bespoke service to suit your needs and budget.
Correct database sourcing is a key factor in your success. Accurate list counts, sequential direct mail strategies, rather than one offs, are all factors that are measurably proven to increase your response rates when implemented correctly so they must be tested and the results measured properly. It is then highly visible and your decision making process becomes far easier when deciding where to spend your marketing budgets.
It may sound ludicrous but what criteria have you applied to choosing the right data? Our job is to help you maximise on your project, to get the best return on your investment, often by testing and refining … but also by ensuring that the best data is being used.
If you aren’t sure that you have a suitable database to prospect we can discuss it with you and if it’s appropriate we can source you a suitably targeted database that specifically matches your criteria… it’s part of your personal service. Through The Missing Link you have access to dozens of suppliers of top data in the UK.
We won't commit to working with any client unless we are 100% confident that telemarketing is the right approach for the product and will deliver the return required. If it is then we're also 100% confident that no other telemarketing company in the UK will be able to provide the quality and quantity of telesales lead generation, sales or appointment generation that The Missing Link can.
We work with clients on every aspect of their telesales campaign from initial planning to final analysis, combining your experience of your market and our telemarketing experience of what works on the phone to create the most effective telesales approach. As a telesales campaign progresses we'll benchmark our activity and provide you with weekly and monthly predictions on our results, allowing us to plan our telesales service more effectively in future.
The success and growth of our business is completely dependent on the success and growth of our clients and we'll do whatever it takes to make your telemarketing work for you.
To maintain constant continuity and peace of mind, you will have mobile access to your personal Account Manager throughout your campaign. They will liaise with you before and after each appointment they set and will conduct weekly updates at a time that is mutually convenient.
If you need any further questions answering, please do not hesitate to contact our Team to discuss your requirements.
Contact:
Telephone: 0845 459 0413
Website: www.themissinglink.ltd.uk
Opening Hours:
Monday to Friday
9:00 to 5:30
